Our Privacy Policy

Welcome to DumYum Chocolates! We value your privacy and want to be transparent about how we handle your information. This Privacy Notice describes how DumYum Chocolates and its affiliates collect and process your personal information when you use our websites, products, services, and applications (referred to as "DumYum Chocolates Services").

 

When you use DumYum Chocolates Services, you are agreeing to the collection and processing of your personal information as described in this Privacy Notice. We may update this Privacy Notice from time to time, and your continued use of DumYum Chocolates Services after any changes constitutes your acceptance of the updated Privacy Notice.

 

By using DumYum Chocolates Services, you are also consenting to us collecting, storing, processing, transferring, and sharing your personal information with third parties or service providers for the purposes outlined in this Privacy Notice.

 

What Personal Information About Customers Does DumYum Chocolates Collect?

 

We gather your personal information to enhance and refine our offerings, ensuring that we provide top-notch products and services.

 

Below are the categories of personal information we collect:

 

Adding or removing items from your cart, or placing an order with DumYum Chocolates

Providing information in your DumYum Chocolates Account (you may have multiple accounts if you've used different email addresses or phone numbers)

Uploading your contacts, including accessing mobile device contacts for certain services

Communicating with us by phone, email, or other means

Setting up a Special Occasion Reminder

Using Product Availability Alerts, such as Available to Order Notifications

The types of personal information we may collect include:

 

Your name, address, and phone number

Payment information

Your age

Your location information

Your IP address

People, addresses, and phone numbers listed in your Addresses

Email addresses of your friends and other individuals

Content of reviews and emails sent to us

Information and officially valid documents regarding identity and address, including PAN numbers

Credit history information

Corporate and financial information

Information you can access through DumYum Chocolates Services includes:

 

Status of recent orders (including subscriptions)

Your complete order history

Payment settings (including payment method information, promotional certificates, and gift card balances, and 1-Click settings)

Email notification settings (including Product Availability Alerts, Delivers, Special Occasion Reminders, and newsletters)

Recommendations and products you recently viewed that inform those recommendations (including Recommended for You and Improve Your Recommendations)

Shopping lists and gift registries (including Wish Lists)

Content you recently viewed

Your Profile (including your product reviews, recommendations, reminders, and personal profile)

 

For What Purposes Does DumYum Chocolates Use Your Personal Information?

 

At DumYum Chocolates, we utilize your personal information to operate, enhance, and expand our range of products and services. These purposes include:

 

Order Processing and Communication: We use your personal information to manage, fulfill, and communicate about your orders, deliveries, payments, and any promotional offers related to DumYum Chocolates products and services.

 

Recommendations and Personalization: Your personal information helps us suggest features, products, and services that align with your interests, allowing us to tailor and enhance your experience with DumYum Chocolates.

 

Communication Channels: We engage with you regarding DumYum Chocolates Services through various channels such as phone, email, and chat, ensuring effective and personalized communication.

 

How to contact us

 

If you have any questions about this Policy, please contact us at dumyumchocolates@gmail.com 738366989